Who Is It For?
The AAHOA/P&G Professional’s Training in Hotel Sanitization and Cleanliness has been created with hotel owners in mind, however, any hospitality professional who is interested in learning more about the latest practices is encouraged to take the training. This includes:
  • Hotel owners
  • Operators
  • General Managers
  • Housekeeping Staff
What You’ll Learn
This all-digital program covers what every hotelier needs to know as it relates to sanitization, including:
  • Infection prevention and control
  • High-touch points
  • Sanitizing soft surfaces
  • Communications
  • Elevating the guest experience
  • And more!
What Others Are Saying About
  • I enjoyed all of the training. I think it's very important to have these training sessions. It allows for me to keep up with all the daily developments with this pandemic and cleanliness protocol. – GM
  • The training was very good and I learned a lot, actually I’m going to have my family and entire hotel staff do it! – Owner
  • It was very educational. – Guest Services Representative
  • Informative information, along with terms I had no idea about. Good overall presentation for the time allotted. – Hospitality Attorney
  • I really appreciated gaining the understanding of the difference in cleaning vs. disinfecting. – Sales Manager
How Much Does It Cost and What Can I Expect?
This program is completely FREE and is available not only to AAHOA Members but to the entire hospitality industry. The program also features a downloadable Resource Guide with more helpful information and resources from P&G Professional. Participants who successfully complete the course and brief assessment will receive a Certificate of Completion.
The AAHOA/P&G Professional’s Training in Hotel Sanitization and Cleanliness which is fully in line with CDC and EPA recommendations, can allow you to:
  • Increase the safety and satisfaction of your guests and staff
  • Increase reservations and conversions
  • Increase the chances of guests returning for another stay
  • Do your part to support the recovery of the hospitality industry
Why You Should Take This Training
Two new surveys by P&G Professional, the away-from-home division of P&G, reveal that cleaning and disinfection are at the top of the list of importance to travelers and diners as businesses continue reopening in the wake of the coronavirus pandemic.
The surveys revealed:
  • 57% of guests expect more transparency around what hotels are doing to keep guests safe and rooms clean, both in person and on the company website
  • 67% of guests expect to see more thorough and frequent cleaning and 61% expect to see more visible methods of cleaning, like pamphlets and signage.
  • Cleanliness and housekeeping procedures were ranked as the most important attributes for hotel guests, surpassing both the price of the room and location of the hotel.
  • 70% of travelers say they would be more likely to pick a hotel room if they knew the business was using a personally recognizable and trusted brand of cleaning products.
How Do I Take the Training?
Signing up for the AAHOA/P& G Professional’s Training in Hotel Sanitization and Cleanliness program is quick and easy and the training itself takes less than 30 minutes.
  • Step 1: Watch the training video.
  • Step 2: Click this link to access a short quiz to test your knowledge on the training.
  • Step 3: Complete and submit the quiz. (A passing score of 50 points or higher out of 70 total points is required to earn your certificate.)
  • Step 4: Download the Resources Guide to keep on hand for easy reference.
The quiz consists of seven questions, each worth 10 points. You will need to get at least five correct to pass. Once you have successfully completed the quiz, your Certificate of Completion will be emailed to you within 2-4 business days. Have additional questions related to the quiz and certificate? Email us at certificate@aahoa.com.
In this new, dramatically altered landscape we find ourselves in post-pandemic, proper sanitization is critical if the hospitality industry ever hopes to return to its pre-coronavirus prosperity. You can take the first big step down that road to recovery by making sure your property is ready to safely welcome back guests and employees.
Industry Partners
The following Industry Partners provide generous ongoing support to AAHOA and our membership. We sincerely appreciate our Industry Partners' contributions to the association and the industry.
Industry Partner Industry Partner Industry Partner Industry Partner
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