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Empowering Hoteliers: Webinar Recap on Managing Guest Misconduct and Ensuring Safety

Jul 22, 2024 0 comments

In a recent webinar, AAHOA addressed the critical issue of managing guest misconduct and ensuring safety, a topic brought to the forefront by the tragic death of Hemant Mistry, an AAHOA member, following a confrontation with a guest.

Event Types-Webinar, safety tips, guest safety

Honoring the Life of AAHOA Member Hemant Mistry: Hotelier Safety Resources for Dealing with Problematic Guests and Situations

Jun 27, 2024 0 comments

In response to the recent tragedy in Oklahoma City, which resulted in the passing of hotel owner and AAHOA Member Hemant Mistry, AAHOA is committed to providing immediate access to educational resources on handling challenging guests and sensitive situations.

safety resources, educational resources, safety tips

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